Terms & Conditions

Welcome to Billmatrickstore. By accessing our website or utilizing our hardware repair services, you agree to the following Terms & Conditions.

1. Independent Third-Party Disclaimer

Billmatrickstore is an independent third-party service provider specializing in computer and laptop repair. We are not affiliated with, authorized by, or endorsed by any computer brands (such as Dell, HP, Lenovo, Microsoft, Apple, or Asus). All brand names and trademarks listed on our site are used strictly for identification and descriptive purposes.

2. Customer Data & Backup Responsibility

While our technicians take utmost precautions to protect your storage drives, Billmatrickstore is not liable for data loss caused by pre-existing hardware failures, drive degradation, or operating system corruption. Customers are strongly encouraged to back up personal files prior to submitting equipment for physical service.

3. Repair Estimates & Approvals

Diagnostic assessments precede all repair work. We only perform repairs after receiving explicit verbal, written, or digital confirmation from the customer regarding the price estimate.

4. Unclaimed Equipment Policy

Repaired devices must be picked up within 30 days of service completion notification. Items left uncollected after 60 days may be deemed abandoned and handled in accordance with local regulations to offset unpaid diagnostic and storage fees.